What we collect
When you ask for a tradie we collect what you give us: the trade, a description of the job, your suburb or town, your rough budget and timing, whether you own or rent, your name, your mobile number and your email. If we talk on the phone, we note the extra job details you tell us. We do not ask for your date of birth, bank details or IRD number.
Our website host also records basic technical details when a page loads, such as your IP address and browser type. We use these to keep the site working and to block spam.
Why we collect it
- To call you and go over the job.
- To find one local tradie for the job, check them, and pass your details to them so they can contact you and quote.
- To check their quote against what the job usually costs in NZ.
- To reply when you contact us, and to fix problems with the site.
Who we share it with
We share your details with the one tradie we match you with, and no one else for the job. We use service providers to run the site, store enquiries and send messages, such as our website host, Google Workspace and a text message provider. Some of them store information outside New Zealand, and we only use providers that protect it to a standard comparable to New Zealand law.
We do not sell your information and we do not share it for advertising. We may disclose it if the law requires us to.
Once the tradie has your details
The tradie uses your details to contact you, quote and do the job. From then on they hold your details under their own privacy obligations, as a business you deal with directly.
Cookies and tracking
We do not use advertising or analytics cookies today. The site loads its typeface from Google Fonts, so Google receives your IP address when a page loads. If we add analytics or advertising tools, we will update this page first.
How long we keep it
We keep enquiry details for as long as we need them to match you, deal with any follow up, and keep proper business records. After that we delete or anonymise them.
Your rights
You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email info@goodtradie.co.nz and we will reply within 20 working days.
If you are not happy with how we handle your information, tell us first so we can put it right. You can also complain to the Office of the Privacy Commissioner.
Security
The form is sent over an encrypted connection, and only the people who need enquiries to do the work can see them. If you think your information has been misused, tell us straight away.
Changes
If we change this policy, we will update the date at the top of this page.